flay desktop with title text with white background

 

Over the last few weeks, one of my clients and I have been lost in cyber hell. The lovely Vintage Contessa who glamourized your Instagram feed for the last few years had her account hacked and then hijacked. You may remember her from the Women In Biz features last year she was the first! She went to sign in to her account and nothing. Her account was gone along with years of time, hard work, and 13k followers.

 

Now, in 2020 you would think that this would be a simple matter of contacting Instagram or its daddy Facebook and they would swoop in and save her account from the clutches of these villainous assholes. Immediately went on a search for a contact email or some kind of support. I spent hours just trying to track down an email address, but the many rabbit trails I went down led to nothing. I tried every one I could think of, we filled out a troubleshooting problem forms daily for several weeks and not one attempt was made to contact us back.

 

When you use a free platform you do it with the understanding that nothing there is yours and they reserve the right to basically do what they want while not offering anything in return. Facebook makes billions from its users but they can’t offer a support line to fix issues like this? It’s not fair, but that is the way it is. Although by far the worst is Facebook/Instagram.

 

Today, I’m going to show you how to protect your accounts

 

What Is 2 Step Verification &
How Does It Work?

 

Wikipedia definition: Multi-factor authentication is an electronic authentication method in which a computer user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism: knowledge, possession, and inherence. In plain old English, it means you need to take 2 steps to sign on so that if someone kidnaps your email they still can’t get into your account because they won’t be able to complete the necessary second step (a text message to your phone, an Application Authenticator APP that you download to your cellphone).

 

How Do You Set 2-Step Verification Up?

 

It depends on what platform you’re using, but I’m going to show you how to set up on a few different areas and from there you’ll know the basic steps to set it up in the places that you need them.

Since we were discussing the Contessa’s Instagram account we’ll start there:

 

Instagram Profile setting screenshot

 

 

 

2-step verification setup for Instagram

 

 

Very easy to do even for a novice! The same principle applies to all of your other social media platforms start at your profile and find the security section.

 

For Your Email Service Provider (Of course, we’re using Mailchimp.
Bonus: If you set up a 2-step verification you get a small discount on your monthly subscription).

 

 

 

screenshot from a Mailchimp

 

And finally your WordPress website:

The first thing you need it to download the 2 Factor Plugin 

This plugin is easy to set up. After uploading and activating your plugin you’re going to go to USERS>> scroll down until you see the 2 step verification settings. The easiest way to do is to check the email box (see images below).

screenshot of active plugins page

 

screenshot of 2 step verification set up

You Also Want To Add These Authenticator APPS to your Android or iPhone account.

screenshot of authenticator apps

 

 

screenshot of the Google Authenticator app

Bonus Tip:

I love tech all kinds of it, but it can be overwhelming and confusing when you’re trying to keep it all together. I use things like LastPass and ways of keeping track and Trello being another. CAVEAT: I also go old-school and keep things written down. I found an old fashion recipe box and I bought a pack of index cards. Each account gets its own card with the information needed to get into an account in the case of a computer crash or such.

Other Resources:

HOW ANY INSTAGRAM CAN BE HACKED IN 10 MINUTES – Security Boulevard

HERE’S WHY HACKERS WANT YOUR INSTAGRAM ACCOUNT:- ABC News 7

HACKING STATISTICS TO GIVE YOU NIGHTMARES  – Dataport

 

 

Rena
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